Each DocuSign User at Berkeley can have only one default account, with an @berkeley.edu email addrss. This should be their home L4 Departmental account. Occasionally, a Departmental Administrator may provision a user an account in another department for a specific purposes (pulling reports) for a set period of time.
The User can select any one of their accounts as a default account for the Admin to set as the Default. When a default account is set, the User will always start in that account when logging in, and may switch after logging in.
If a user has multiple accounts, and an envelope is sent, it will send and return to the default account. This is not something that the sender can control or set in preferences, at the envelope level or departmental account level. If you have multiple accounts here are instructions on how to switch between accounts.